We often get asked about the best way to look after an electric toothbrush, how to maximise the life of its new battery, how to store it correctly and what heads to use so we’ve laid out some hints and tips below. Feel free to add any you’ve thought of! Storage After you’ve brushed your […]
Category: Support
Are your Charging Coil wires broken?
We had a customer email recently here at Ionic Industries. During battery replacement on their Type 3728 Braun Oral-B toothbrush the customer had broken a couple of the copper wires from the charging coil where they connect to the PCB. Using the Type 3728 toothbrush we have for testing we were able to identify the […]
Customer Support Page Launched
Here at Ionic Industries we regularly receive customer support enquiries asking for help getting our replacement batteries working in their electric toothbrushes. We have outlined our top trouble-shooting tips on a dedicated Customer Support page so if you’re having trouble getting your toothbrush back up and running take a look then post any questions and […]