Contact Us

For solutions to some common issues that occur when replacing the battery in various toothbrushes please read through the troubleshooting tips on our Customer Support page.

For toothbrush repair services and battery replacement services please see our Toothbrush Repair Service page.

You can contact us below if you have any questions.


Telephone/text: (UK) 07586 303 339
Telephone/SMS: (International) +44 7 586 303 339

Ionic Industries
FAO R. Crosby
Orchard Gardens
PO19 1DG
United Kingdom

For product returns please contact us for a separate returns address and return authorisation number.